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Design Director & Product UX Leader  

Design leader with 15+ years of experience in fintech, hospitality, e-commerce, logistics, government, and digital enterprise products.

I design strategic digital products that simplify complexity, align cross-functional teams, and deliver measurable value.


Using design thinking principles, I help teams:

  • Identify and frame the right problems through research and insight

  • Simplify platforms, workflows, and service experiences

  • Build scalable solutions that support growth, adoption, and operational efficiency

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Crown x Mastercard
Loyalty Program

Redesigning multi-touchpoint loyalty across digital and on-property journeys

Strategy & Design | Design Director

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UX Maturity: Evaluate & Improve

Establishing scalable UX processes & cross-team design alignment

Design Ops | Sr. Design Manager

Leadership & Strategy

Design Process

Design Operations

UX Strategy & Vision • Design-Led Product Thinking • Org Design • KPI & Growth Frameworks • Stakeholder Alignment

User Research • Product Discovery • Journey Mapping • Information Architecture • Prototyping • Usability Testing • Accessibility • Design Systems • Enterprise design

Process Scaling • Cross-Functional Collaboration • Design Culture • Mentorship & Coaching

Community, Leadership & Knowledge Sharing

  • Speaker and panelist on product design, UX maturity, and design leadership across multi-market forums and industry-led design meetups

  • Mentor to designers and design managers across MENA region, Southeast Asia, and India; recognized as a Top 1% Design Mentor on ADPlist.org

  • Design advisor for startup incubators, supporting early-stage teams with product strategy, UX foundations, and design leadership guidance

  • Design leader and contributor to the global design community, including membership in the InVision Design Leadership Forum, panel participation at UNICOM Design Conference, and Green Product Design Award.

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